All for Joomla All for Webmasters
PORTFOLIO
SEARCH
SHOP
Your address will show here +12 34 56 78









HARDWARE WARRANTY TERMS
Warranty Period by Manufacturer
P2C: All goods manufactured by P2C/ImU are covered by a 3 year parts and labour warranty applicable from the date of leaving the company’s facilities.
Sewoo: All goods manufactured by Sewoo Tech are covered by a 3 year parts and labour warranty applicable from the date of leaving the company’s facilities.
Valcretec: All goods manufactured by Valcretec are covered by a 2 year parts and labour warranty applicable from the date of leaving the company’s facilities.
Aclas: All goods manufactured by Aclas are covered by a 1 year parts and labour warranty applicable from the date of leaving the company’s facilities.
Cash drawers: All cash drawers are covered by a 1 year parts and labour warranty applicable from the date of leaving the company’s facilities.
Barcode scanners: All barcode scanners are covered by a 1 year parts and labour warranty applicable from the date of leaving the company’s facilities.
Key fobs, cards, consumables: All key fobs, cards, and consumables are sold AS IS and are not covered by our warranty.
Software: All software is sold AS IS without warranty.
Other goods: All other goods not listed are covered by a minimum of 1 year parts and labour warranty applicable from the date of leaving the company’s facilities. Check with Infinity Business Advancement Systems Ltd. at the time of purchase to confirm the applicable warranty.
-All warranties are under the condition of RETURN TO BASE (RTB).
 
Warranty definitions
-Return to base (RTB):  The customer agrees to return the faulty unit within 14 days of the fault being reported to Infinity Business Advancement Systems Ltd, and failure to do so will result in the RTB arrangement being cancelled. The Customer will return the faulty unit, at their own expense, to Infinity Business Advancement Systems Ltd current UK mainland service centre address, as directed by Infinity Business Advancement Systems Ltd at the time of reporting the fault. Infinity Business Advancement Systems Ltd will, at their own cost, subsequently return the repaired/replaced hardware that is deemed to be defective as a result of a manufacturer’s fault.
-All goods must be returned to Infinity Business Advancement Systems Ltd. before any replacement or repaired goods are sent out.
-Any goods returned that are found to not have any fault with them will
incur a charge of £25 + VAT plus return shipping of £15 + VAT in Great
Britain.
-All warranties are only valid for the original customer for goods supplied directly by Infinity Business Advancement Systems Ltd the the reseller and is non-transferrable.
 
Warranty procedure
-During the period of warranty validity, any fault should be reported to Infinity Business Advancement Systems Ltd. directly by calling the support telephone number listed on our website during our office hours of Monday to Friday 9am – 5pm, excluding public holidays. Alternatively, the fault may be reported via email to support@infinitybas.com.
-Before any reparation takes place, clearance must be obtained from Infinity Business Advancement Systems Ltd in the form of a valid case number and initial consultation analysis from which reparation decisions can be made.
 
Invalidity of warranty
This warranty is deemed to be invalid under the following circumstances:
(a) The amount of time that has passed since the goods left the company’s premises is greater than the warranty period listed.
(b) Any attempt to repair or otherwise interfere in any way with the unit by any person other than those explicitly authorized by Infinity Business Advancement Systems Ltd.
(c) Any damage caused by human error, mishaps, natural phenomena, power supply fluctuation, misuse, faulty installation by a third party or any condition other than manufacturing faults.
(d) The unit is used in an unsuitable environment. If in doubt, please contact Infinity Business Advancement Systems Ltd
(e) Problems caused as a result of third party hardware/software incompatibility.
(f) The serial number has been removed or tampered with in any way.
 
Warranty limitations
-This warranty is non-transferrable and only valid for the original purchaser.
-The warranty is only valid for products supplied directly by Infinity Business Advancement Systems Ltd.
-Any data retention or backup is the responsibility of the customer, and as such Infinity Business Advancement Systems Ltd accepts no responsibility for the loss or corruption of data during the reparation process.
 
Reparation of hardware that falls outside the scope of this warranty
-The customer will be liable for the return shipping of any goods
received that are deemed to not be covered by the warranty at a rate of
£15 + VAT in Great Britain in addition to any labour or parts charges
that may apply.
-This warranty is only valid for reparations of hardware resulting from manufacturing faults.
-Infinity Business Advancement Systems Ltd will be under no obligation to make any reparations to any hardware that is not covered by the terms of the warranty, however if it is agreed for reparations to take place, it is the customer’s liability to pay for the entire cost of reparation before any work is carried out or items returned.
-The total cost of reparation will be invoiced to the customer for parts/labour/any incurred costs and all balances must be cleared before any items are returned.
 
Rights and responsibilities
-The liability of Infinity Business Advancement Systems Ltd under this warranty is limited to the cost of repair or replacement of faulty hardware supplied by us within the warranty period.
-Infinity Business Advancement Systems Ltd will endeavour to complete all reparation works within a one business day turnaround of initial analysis, however no liability shall be taken for failures or delays in providing service due to causes beyond reasonable control.
-These terms and conditions are subject to change at any time without prior notice being given. This does not affect your statutory rights.